Important Forms, Part 5

Form TJ1303: Request for Roger
If a customer is wondering if Roger is working now, this form should be used. However, although primarily designed to be used when needing to locate Roger, this form may also be used to request information about any Crew member, by indicating their name in Section II (Line 1). In such a case, be sure to put a check in the box at the top of Section I which states “I am not looking for Roger.” The rest of Section I may be skipped, and the customer should continue completing Section II. Enter the other person’s relationship to Roger (brother, saw on bus, etc.) on Line 2. If unknown, check box for “No known connection,” and in box 2b write a brief theory of what you think this person and Roger would think of each other. Any customer who does not need to find Roger, or anybody else, still needs to complete the form, but should skip Sections I and II. Proceed to Section III, and sign under the statement “Under penalty of perjury I swear that I do not know Roger or anybody else in this store and I only need to shop.” Bring to Bridge to have it timestamped. In the rare case where Roger is not looking for himself nor anyone else, and is working and therefore does not want to shop, he should use the back side of the form to write a brief essay (400 words or less) about how he feels about this form that is all about him. Roger should be forced to do this during lunch.

Form TJ1000: Waiver of Egg Rights
Any customer saying they are okay accepting a cracked egg should be compelled to sign this form. Make sure they sign and date under the statement, “I understand that the eggs I am purchasing contain one or more cracked eggs, and I am waiving my right to have them replaced.” Have an uninvolved customer sign as a witness, and the cashier and bagger (if applicable) should also sign. Pink copy goes to the customer, white to the Home Office, and yellow copy should be placed in the store files, alphabetically by customer’s first name.

Form BA0009: Bale Readiness and Request to Make
Any Crew discovering that the baler is at maximum capacity should complete this form in order to begin the process of making a bale. Indicate time of discovery and presence of any non-paper material content (NPMC), as well as estimated likelihood of waxed carton inclusion. Indicate whether plunger can descend below arrow, and number of inches below in whole numbers. Check box to indicate whether 1) I am able to make the bale alone, 2) I need assistance making the bale, or 3) I am unable to participate in making the bale (usually reserved for accommodations due to chronic wire trauma, or needing to jump on reg). Submit form directly to Captain to assign someone to make the bale. Captain must initial beside baler assignment. If Captain refuses to initial, then write their verbal Crew assignment and “refused to initial,” and give the form to a Mate. After they’ve reviewed the form and discussed any unclear information, then they will take it to the Bridge to confirm that the assigned Crew is available to make the bale. To insure proper recordkeeping, the completed form should be scanned and sent to headquarters immediately. Although it is generally okay to proceed with making the bale, the approval is still technically in Pending status until approval is received from the VP of Merchandising, so if the circumstances are unusual then it may be wise to delay action until getting a response.

Form RG0025: Cash Back in Quarters
Use this form if a customer requests a roll of quarters. This recordkeeping is especially important for stores near laundromats or with metered parking. Requests must be made at least two hours in advance to allow time for processing. Requests made less than two hours before closing will be processed the following day. If customer also wishes to count the quarters in the roll, they must file the form three days in advance via certified mail or in person in the presence of a Notary. Quarter counting appointments cannot be made online at this time. Proof of Need (PON) is required for all quarter requests and must be detailed in section 4e, “Explanation of Need.” Any request for specific state coins, release years, or Mint Marks or attributes is grounds for immediate ejection from the store. No paperwork or appointment is needed for requests of fewer than 80 quarters.