Important Forms, Part 1

Form RG0002: Double-Bag Waiver
Any customer requesting that you only use single bags needs to sign this before bagging ensues. Indemnifies the store and bagger against damaged product claims, injuries caused by broken glass, redistribution of Trek Mix contents, and loss of actual bags. Waives the customer’s right to complain, except for cases of arbitrary dislike of the way the cashier said things, but no compensatory recourse is available.

Form TJ0013: Sauce Down (Red/Non-White)
Customer report of spill. In order to report the spill of any red sauce, customer must first submit this form for approval, which they can obtain from the Bridge. Select the appropriate box for Red, Burgundy, Orange, Brown, Pomegranate, Rustic, Other, or Undetermined sauce color. Make the customer who caused the spill sign the top of Part I. Any customers who witnessed the spill should sign Part II at the bottom, and their affidavits should be stapled to the back. If a spill is caused by a crew member, it is not necessary to file this form, but they are required to stand beside the spill for 15 minutes warning people to be careful not to step in it, while they wait for a cone and mop to be brought to them.

Form RG0006: Request for Carry Out
Have customer indicate whether vehicle is “just right here”, or “just over there.” Make sure they inform you in advance if they plan to lead you over a curb or other impasse. Ask them to check the box if they plan to walk into traffic without bothering to look. If they want you to load the groceries into the car in a way that is blocked by obstacles then they should also attach a Parkour Rider.

Form RG0001: Multi-Order Checkout
Always keep a supply of these forms under the counter, as you will probably need them several times each shift. Circle the appropriate number of orders: 1, 2, 3, or  4+. If it is a single payment order, but bagging needs to be split, indicate by putting a check in the “going to different locations” box. Ask the customer to write the name of each location on the lines provided, along with addresses and phone numbers. If the other parties are not with them, then they should check the “Auth/Not Present” box for that location.